
Embarking on a Unified Communications (UC) journey can be quite complex, and requires clear strategies and business objectives to enable the enterprise to optimize business outcomes while minimizing risks and rework. Falcora can be your strategic partner in helping you build your future communications strategy.
Our UC services provide a portfolio of service offerings to deliver complete communications - messaging, voice, and video - across applications and devices anytime, anywhere. These services offer best-in-class solutions for adoption of UC solutions, enabling communication and collaboration in an effective manner. Our Services portfolio includes IT Business Consulting for analysis of alternatives and creation of business cases; VoIP and Data assessments for determination of network transformation readiness; network design; configuration and implementation for UC technologies; dialing plan modification; program management and on-going technical support and management -- all in the context of a multi-vendor, multi-technology environment.
Our UC services enable organizations to identify key unified communications opportunities, navigate implementation obstacles, and get the right results. Our UC services will help organizations successfully:
- Define a compelling business case for change
- Develop a comprehensive and realistic implementation roadmap
- Understand the technical and architectural alternatives for deploying UC
- Identify and implement metrics/measures for benefits realization
- Determine required process flow changes, and re-design processes to leverage UC